Terms of Service

software, websites, and services provided by X3 Fleet Safety LLC ("X3," "we," "us") (the "Services"). By creating an account or using the Services, the customer ("Customer," "you") agrees to these Terms.

1. The Services; not legal advice

X3 provides fleet-safety and DOT-compliance software. The Services, including any AI-assisted output, are decision-support tools and do not constitute legal, medical, or professional advice. Customer is solely responsible for its compliance decisions and for verifying outputs before relying on them.

2. Accounts and eligibility

The Services are for business use by authorized users acting for a motor carrier or employer. Customer is responsible for its users, credentials, and for maintaining accurate account information.

3. Subscriptions, fees, and renewals

Fees, billing frequency, and plan features are as presented at sign-up. Paid subscriptions renew automatically for successive terms unless cancelled before the renewal date. We will provide a clear pre-renewal reminder and a simple, self-service cancellation path disclosed at Option Rule and any state automatic-renewal law.]

4. Customer data and Data Processing Addendum

Our Data Processing Addendum (DPA), incorporated by reference, governs personal data Customer submits. Customer represents and warrants that, for all data it submits, it has obtained every disclosure and authorization required by the FCRA, has a permitted use under the DPPA for any MVR data, and is authorized to submit any 49 CFR Part 40 testing information. As between the parties, Customer is the controller of driver and applicant data.

5. AI features

Certain features use a third-party AI provider to assist with extraction, classification, and analysis. AI output may be incomplete or inaccurate, is not guaranteed, and must be reviewed by a qualified human before use. Data handling for AI features is governed by the DPA and the Privacy Policy.

6. Acceptable use

• No unlawful use, and no use of MVR or background data outside a permitted purpose or permissible use.

• No submission of personal data without the authority and consents required by law.

• No attempt to reverse-engineer, disrupt, or circumvent the Services or their security.

7. Third-party integrations

Customer may connect third-party ELD, applicant-tracking, screening, and MVR providers. Customer authorizes X3 to exchange data with those providers as directed, and the providers' own terms govern their services. X3 is not responsible for third-party services.

8. Intellectual property

X3 owns the Services and all related IP. Customer owns its data and grants X3 a limited license to process it to provide the Services. Feedback may be used without restriction.

9. Confidentiality

Each party will protect the other's confidential information and use it only to perform under these Terms.

10. Disclaimers

The Services are provided "as is" and "as available." X3 disclaims all implied warranties, including merchantability and fitness for a particular purpose, to the fullest extent permitted by law. X3 does not warrant that the Services will be error-free or that outputs will satisfy any regulatory obligation.

11. Limitation of liability

To the fullest extent permitted by law, neither party is liable for indirect, incidental, special, or consequential damages. X3's aggregate liability arising out of or relating to the Services will not exceed the fees Customer paid to X3 in the twelve (12) months before the event remove any nominal-dollar floor.]

12. Indemnification

Customer will defend and indemnify X3 against third-party claims arising from Customer's unlawful use of the Services or its data, or its breach of Section 4 or 6. X3 will defend and indemnify Customer against third-party claims that the Services infringe IP rights. "business operations generally."]

13. Term and termination

Either party may terminate as provided in the order or for material breach. On termination, Customer may export its data for a limited period, after which X3 will delete or return it in accordance with the DPA.

14. Governing law and disputes

These Terms are governed by the laws of , any arbitration and class-action-waiver terms, including consumer opt-out language.]

15. Changes to these Terms

We may update these Terms and will post the revised version with a new effective date; continued use constitutes acceptance.

16. Entire agreement

These Terms, together with the Privacy Policy, the DPA, and any order, are the entire agreement between the parties regarding the Services.

17. Contact